Refund policy

Returns & Refunds Policy

Lover’s Lounge

At Lover’s Lounge, each drop is produced in limited quantities and handled with care. Please read the policy below before making a purchase.

All Sales Are Final (Limited Drops)

Due to the limited nature of our releases, all sales are final. We do not accept returns or exchanges for reasons such as:

• Incorrect size selection

• Change of mind

• Personal preference

We strongly encourage reviewing the size chart and product details carefully before purchasing.

Damaged or Defective Items

If your item arrives damaged or defective, we will make it right.

To be eligible for a replacement or refund:

• Contact us within 7 days of delivery

• Email loverslounge37@gmail.com

• Include:

  • Your order number

  • Clear photos of the issue

  • A brief description of the problem

Once reviewed, we will offer:

• A replacement (if inventory allows), or

• A full refund to the original payment method

Incorrect Orders

If you receive the wrong item or size due to an error on our end, please contact us within 7 days of delivery, and we will resolve the issue promptly.

Refund Processing

• Approved refunds are issued to the original payment method

• Processing time may take 5–10 business days, depending on your bank

Shipping Costs

• Original shipping costs are non-refundable

• Lover’s Lounge is not responsible for lost or delayed packages once marked as delivered by the carrier

Contact

For all return or refund inquiries, please contact:
📧 loverslounge37@gmail.com

By placing an order with Lover’s Lounge, you agree to this Return & Refund Policy. We reserve the right to refuse requests that do not meet the conditions above.